Get to know Pamela…

How do you connect with clients?

I love to chat about life, but I know clients are here for their skin at the end of the day, so I always try to connect it back there.

It takes a lot of trust for clients with skin insecurities to open up; how do you help new clients feel comfortable?

Oh man, that's tough! No one likes uncomfortable situations, and everyone feels awkward at times. You have to just push through it. I also know what it's like to have acne, and I genuinely want people to get clear. I really focus on giving them as much information as I can, and if one thing sticks that will help their skin, I'm happy. I'm definitely a talker, but I remind myself constantly that I will learn more from listening. 

Describe your philosophy on helping clients create healthy skin.

Passion. My father-in-law runs a golf course. He is a VERY passionate person, and his course has been extremely successful. I realized that golf is no different than skincare. It's complicated, and not one size fits all. It takes time, practice, and commitment. Ultimately, everything good in life is fueled by passion. You get out what you put in, and you will never be done learning and growing. What I'm getting at is that if you don't think of your skin as a forever passion project, it is going to be hard to achieve dream-worthy skin.

As an acne expert, what is the most critical aspect of treating acne for you?

What my clients put on their skin is number one. I love that people want to look at diet and wellness but will break out if they use pore-clogging products or makeup. It can be uncomfortable, but I make sure I know everything that goes on their skin. The truth is that clients with the best results use Skin MPLS skincare.

What makes treating acne difficult?

It's a sensitive topic, and it's easy for clients to get defensive when you probe. Sometimes, it's hard to get the whole story. I'm not here to judge (quite the opposite); I just want to help you feel good about your skin. I wouldn't wish acne on anyone.

What’s the most common skin misstep you see clients make?

Sephora skincare – that's what I call junk food skincare. Also, choosing Botox alone over quality skincare. We all want to do what everyone else does, but true confidence comes from being unique.

Which skincare step are you most passionate about? (and why)

They are all so great! But it's eye cream. In a pinch, I could skip the other steps once in a while, but I feel off if I don't put eye cream on. You have to look at yourself with your eyes so it's better if the skin around them feels healthy.

If you weren’t an aesthetician, what would you be doing?

Odds are I'd be in a restaurant somewhere, but hopefully as a chef! I find people fascinating and love making them feel good. Plus, as my grandma would say, "I live to eat, not eat to live."